Refund Policy

If you need a refund for a Card Grading AI purchase, contact us as soon as possible atcgacardgradingai@gmail.com.

Request window

Please email us within 14 days of the purchase date. Requests sent after that window may be declined, except where a payment platform or applicable law requires otherwise.

What to include in your email

• Subject: Refund Request
• The email address used for your Card Grading AI account
• Purchase date and plan (Monthly, Annual, or Lifetime)
• Platform used (iOS App Store, Google Play, or web)
• A short reason for the request

App Store and Google Play purchases

Subscriptions and in-app purchases made through the Apple App Store or Google Play are billed by those platforms. In many cases, refunds must be requested through Apple or Google and follow their refund rules. You can still contact us first and we will guide you on the next step.

Web purchases

Web purchases oncardgradingai.app are processed by Paddle, who is the merchant of record. Contactcgacardgradingai@gmail.comwithin 14 days of purchase. Eligible web refund requests submitted within that 14-day window are reviewed and processed as quickly as we can.

You may also contact Paddle directly for web transactions. Nothing in this policy limits any 14-day withdrawal or other consumer rights that apply to your purchase.

Important notes

• Web purchases have a 14-day refund window from the purchase date.
• Digital access that has already been heavily used may affect whether a refund can be issued, except where applicable law requires otherwise.
• Nothing on this page limits any rights you may have under applicable consumer law.